Terms & Conditions

Question

Terms & Conditions

Accepted Answer

• Price Match
Price match applies to like for like products (same frame, prescription and lens specification) charged at full price and in stock at another high street store or superstore.  It does not apply to discounted products or products from online retailers, auction websites or private sellers.  Our price match promise is valid for 60 days from the date of purchase.  To qualify a formal quote/receipt from the retailer is required. 
 • Money Back Guarantee
Our guarantee is valuid for all products and services purchased at Memory Opticians.  Your unwanted items must be in the same condition as they were purchased.  If you opt for an exchange we can exchange for the same value and if you wish to upgrade you will just pay the difference between the two products. 
 • Lifetime Glasses Service
This service includes checking the fit of your glasses and adjusting if needed, replacement and adjustment of nose pads, screw replacement and tightening all followed with a clean and polish of the frame and lenses.  You can pop in anytime and as many times as you need for this TLC service.

PRIVACY POLICY